Shipping policy

Thank you for shopping with RetroKitsFC! Below you’ll find all the details about how we process and deliver your orders.

1. Order Processing

  • Orders are processed within 1–3 business days after payment is confirmed.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Once your order ships, you’ll receive a confirmation email with a tracking number (if available).

2. Shipping Time

  • Delivery typically takes up to 25 days, depending on your location and postal service conditions.

  • International shipments may experience delays due to customs or other factors outside our control.

  • Please note: Delivery times are estimates and are not guaranteed.

3. Shipping Fees

  • Shipping costs are calculated and displayed at checkout based on your location and order size.

  • Some items may qualify for free shipping, which will be clearly indicated on the product page.

4. Tracking Your Order

  • Once your order is shipped, you’ll receive an email with a tracking link.

  • Please allow up to 5 business days for tracking information to become active after dispatch.

5. Incorrect Address or Delivery Issues

  • Please ensure your shipping address is accurate before confirming your order.

  • We are not responsible for orders that cannot be delivered due to incorrect or incomplete addresses.

  • If a package is returned, we can reship it once additional shipping costs are paid by the customer.

6. Customs, Duties & Taxes

  • International orders may be subject to customs fees or import taxes depending on your country’s regulations.

  • These charges are the customer’s responsibility and are not included in product or shipping prices.

7. Lost or Delayed Packages

  • If your package is significantly delayed or appears lost, please contact us at contact@retrokitsfc.com

  • We will do our best to help track your order, but we cannot be held responsible for delays caused by postal services or customs authorities.

8. Contact

For any questions about shipping or delivery, please reach out to us:
📧 contact@retrokitsfc.com