Privacy policy

Welcome to RetroKitsFC, an independent online store and website offering a curated shopping experience (the "Services"). Our store is powered by Shopify, which enables us to provide and manage the Services. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, make a purchase, or interact with our Services in the United States.

By using our Services, you acknowledge that you have read and understand this Privacy Policy.

Information We Collect

We collect information that identifies or can reasonably be linked to you (“personal information”), including:

  • Contact Information: Name, billing/shipping address, phone number, email.

  • Payment Information: Credit/debit card details, transaction history, payment confirmations.

  • Account Information: Username, password, preferences, and settings.

  • Order & Transaction Information: Items viewed, added to cart or wishlist, purchases, returns, exchanges, or cancellations.

  • Communication Information: Customer support messages or other inquiries.

  • Device Information: IP address, browser type, device type, and unique identifiers.

  • Usage Information: How you navigate and interact with our Services.

Sources of Information

We may collect personal information:

  • Directly from you: When you create an account, place an order, or communicate with us.

  • Automatically: Through cookies, analytics, and similar technologies.

  • From service providers: Shopify, payment processors, shipping providers, or other technology vendors.

  • From partners or third parties: As permitted by law.

How We Use Your Information

We use your personal information for:

  1. Providing & Improving Services: Fulfilling orders, processing payments, arranging shipping, managing accounts, and creating a personalized shopping experience.

  2. Marketing & Promotions: Sending emails, offers, and online ads based on your activity or preferences.

  3. Security & Fraud Prevention: Verifying accounts, detecting fraudulent activity, and maintaining secure services.

  4. Customer Support: Responding to inquiries and providing assistance.

  5. Legal Compliance: Complying with US laws, court orders, or legal investigations.

Sharing Your Information

We may share your personal information with:

  • Shopify and service providers for payment processing, fulfillment, cloud storage, and analytics.

  • Marketing partners for advertising and promotional purposes.

  • Affiliates or corporate group entities as needed.

  • Legal or business transactions: mergers, acquisitions, or to comply with legal obligations.

We do not sell your personal information unless you explicitly consent.

Children’s Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal information from children. Parents or guardians may contact us at contact@retrokitsfc.com to request deletion of any information inadvertently collected.

Data Security & Retention

We implement reasonable security measures, but no system is completely secure. Retention of personal information depends on business needs, legal obligations, or dispute resolution.

Your Rights (US Residents)

Depending on your state, you may have rights including:

  • Access & Deletion: Request access to, correction of, or deletion of your personal information.

  • Opt-Out of Marketing: You may opt out of promotional emails, texts, or targeted ads.

  • Do Not Sell My Info (CCPA/CPRA – California residents): If you are a California resident, you may request that we do not sell your personal information. Submit requests via contact@retrokitsfc.com.

We will not discriminate against you for exercising your privacy rights.

International Transfers

Personal information may be stored or processed outside your state or country. We rely on standard contractual protections and Shopify’s security measures to ensure safe processing.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted here with the revised date.

Contact

For questions about privacy or to exercise your rights:
📧 contact@retrokitsfc.com

RetroKitsFC is the data controller of your personal information for applicable US privacy laws.