Privacy policy
Welcome to RetroKitsFC, an independent online store and website offering a curated shopping experience (the "Services"). Our store is powered by Shopify, which enables us to provide and manage the Services. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, make a purchase, or interact with our Services in the United Kingdom.
By using our Services, you acknowledge that you have read and understand this Privacy Policy.
Information We Collect
We collect information that identifies or can reasonably be linked to you ("personal information"), including:
Contact Information: Name, billing and shipping address, phone number, email.
Payment Information: Credit and debit card details, transaction history, payment confirmations.
Account Information: Username, password, preferences, and settings.
Order and Transaction Information: Items viewed, added to cart or wishlist, purchases, returns, exchanges, or cancellations.
Communication Information: Customer support messages or other inquiries.
Device Information: IP address, browser type, device type, and unique identifiers.
Usage Information: How you navigate and interact with our Services.
Sources of Information
We may collect personal information:
Directly from you: When you create an account, place an order, or communicate with us.
Automatically: Through cookies, analytics, and similar technologies.
From service providers: Shopify, payment processors, shipping providers, or other technology vendors.
From partners or third parties: As permitted by law.
How We Use Your Information
We use your personal information for:
Providing and Improving Services: Fulfilling orders, processing payments, arranging shipping, managing accounts, and creating a personalized shopping experience.
Marketing and Promotions: Sending emails, offers, and online ads based on your activity or preferences.
Security and Fraud Prevention: Verifying accounts, detecting fraudulent activity, and maintaining secure services.
Customer Support: Responding to inquiries and providing assistance.
Legal Compliance: Complying with UK laws, court orders, or legal investigations.
Sharing Your Information
We may share your personal information with:
Shopify and service providers for payment processing, fulfillment, cloud storage, and analytics.
Marketing partners for advertising and promotional purposes.
Affiliates or corporate group entities as needed.
Legal or business transactions: mergers, acquisitions, or to comply with legal obligations.
We do not sell your personal information unless you explicitly consent.
Children's Privacy
Our Services are not intended for children under 13. We do not knowingly collect personal information from children. Parents or guardians may contact us at contact@retrokitsfc.com to request deletion of any information inadvertently collected.
Data Security and Retention
We implement reasonable security measures, but no system is completely secure. Retention of personal information depends on business needs, legal obligations, or dispute resolution.
Your Rights
Depending on applicable UK data protection laws, you may have rights including:
Access and Correction: Request access to or correction of your personal information.
Deletion: Request deletion of your personal information where applicable.
Data Portability: Request a copy of your personal information in a portable format where applicable.
Marketing Preferences: Opt out of promotional emails, texts, or targeted advertising at any time.
We will not discriminate against you for exercising your privacy rights.
International Transfers
Personal information may be stored or processed outside the United Kingdom. We rely on appropriate safeguards and Shopify's security measures to help ensure your information is protected.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted here with the revised date.
Contact
For questions about privacy or to exercise your rights:
RetroKitsFC is the data controller of your personal information for applicable UK data protection laws.